Privacy Policy

Privacy Policy

Last Updated: January 19, 2025

Welcome to Forage ("App") operated by Duo Duo, LLC ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

1. Information We Collect

1.1 Information You Provide

When you create an account and use our App, we collect:

  • Account information such as email address, password, and other registration details
  • Credit card information limited to:
    • Transaction history data
    • Basic credit card information (such as masked card number)
    • Card rewards and bonus tracking information
  • User preferences and settings
  • Any other information you choose to provide

1.2 Information Collected Automatically

We collect:

  • Usage data and analytics
  • App performance data
  • Subscription status

2. How We Use Your Information

We use your information to:

  • Provide and maintain our App functionality
  • Track credit card rewards and spending
  • Send notifications about expiring bonuses and credits
  • Improve our App and user experience
  • Monitor and analyze usage patterns
  • Detect and prevent fraud or abuse
  • Communicate with you about your account or our services

3. Financial Data and Third-Party Services

3.1 Financial Data Security

  • We do not store your actual credit card numbers or banking credentials
  • All sensitive financial data is handled securely through trusted financial service providers
  • We maintain only the minimum necessary information to provide our services

3.2 Third-Party Service Providers

We partner with trusted third-party service providers to:

  • Securely retrieve and process banking information
  • Provide authentication services
  • Analyze app usage and performance
  • Manage subscription services
  • Monitor system performance

These service providers are bound by confidentiality obligations and are restricted from using your personal information for any purpose other than providing services to us.

4. Data Storage and Security

4.1 Data Storage

  • All data is stored securely in the United States
  • We maintain encrypted backups for 14 days
  • Backups are stored in the same secure location as live data

4.2 Security Measures

  • All data is encrypted during transmission and storage
  • We implement industry-standard security measures
  • Regular security assessments and updates are performed

5. Data Retention and Deletion

5.1 Account Deletion

  • Upon account deletion, all your data is immediately deleted from our active systems
  • Backup copies are automatically deleted after 14 days
  • We do not retain any user data after this period

5.2 Future Implementation Rights

We reserve the right to implement:

  • Data export capabilities
  • Formal data deletion request processes
  • Additional data management features

6. Children's Privacy

The App is intended for users aged 13 and older. We do not knowingly collect information from children under 13. If we discover we have collected information from a child under 13, we will delete it immediately.

7. Your Privacy Rights

You have the right to know what personal information we collect and how we use it. For questions about your personal information or this privacy policy, contact us at feedback@forage.money.

We reserve the right to implement additional privacy features in the future, including data deletion requests and collection preferences.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the updated policy in the App
  • Updating the "Last Updated" date
  • Notifying you through the App or via email of material changes

9. Contact Us

If you have questions about this Privacy Policy, please contact us at: Email: feedback@forage.money

10. Geographic Restrictions

This App is intended for use by United States residents only. We do not warrant that the App is appropriate for use in other locations.